General Terms for Private Clients

1. Sales price, invoice

Our prices are given in Swiss Francs, incl.  the statutory 8% VAT tax. Transportation and shipping costs are not included in the prices listed. We will bill you.

2. Valid conditions and prices
The prices published at the time of the order are applicable. Changes to the line, prices or conditions, the availability of the Gabriel-Glas standard and Gold Edition, the Alpha wine decanter, the crimped glasses and crimped bottles, the Clara cloth and correction of obvious errors and typographical errors are reserved. Claims for damages due to obvious mistakes and typographical errors are excluded.

3. Payment terms
Invoices are payable net within 30 days from date of invoice. Default interest and reminder fees may be charged. Invoices are not sent abroad.

4. Retention of title and right of withdrawal
The goods remain the property of Gabriel-Glas (Switzerland) GmbH until full payment is received. If there is a delay in payment, we are entitled to withdraw from the purchasing contract. We reserve the right to register the retention of title with the competent authorities.

5. Delivery
We have an arrangement with our logistics partner: (the federal post office) for a speedy, uncomplicated and very convenient delivery of the items ordered right to your door (throughout Switzerland and in the principality of Lichtenstein regardless of the distance).

Depending on the size of the order between CHF 8.00 – CHF 15.00 per package

Priority is CHF 1.00 more per package

The orders are generally delivered by our logistics partner within 2-3 working days.

5.1. Express delivery service
Express deliveries are usually delivered to most regions on business days within 48 hours.
Swiss-Express “Moon” costs CHF 25.00

5.2 Delivery while supply lasts
 Despite careful storage, it is possible that individual items may not be immediately available. This can lead to a supply storage backup and it may take up to 2 weeks for us to deliver your order.

6. Safety 
6.1. Personal information
We are committed to treating your data confidentially in accordance with the Swiss Data Protection Act (DSG) and will not pass it on to third parties without your consent.

6.2. Internet safety
Cookies
Your browser may ask if you will accept cookies. If you agree, the cookie will temporarily store an identification number during your visit to the Gabriel-Glas Web Shop. This identification number is only used to facilitate communication during the ordering process. As soon as you leave the site this number becomes invalid. No data is collected or stored by your computer.

7. Quality guarantee
The Gabriel-Glas StandArt, the Gabriel-Glas Gold Edition and the aqua series are manufactured with the latest glass technology and are lead-free. Thus, bluing, milky turbidity and scratches are prevented– thus they are dishwasher safe. Please do not use pods and use powder detergent. Pods are aggressive and damage the surfaces of all glass.

8. Liability
We bear no liability in connection with our offer (especially incorrect images, texts or prices) or delivery, as provided for by law.

9. Miscellaneous


9.1.
If you discover a defect in the glasses or carafes despite shatterproof packaging, this must be reported within 5 days. You will receive a postage-paid replacement.

9.2 Minimum order quantities
There is no obligatory minimum quantity (except for specified packaging units).

9.3 Copyright
Gabriel-Glas, the Alpha wine decanter, the Aqua crimped glass series, the homepage layout, the graphics and images used, the collection of contributions as well as individual contributions are copyright protected. No duplication or use is permitted without express consent Gabriel-Glas (Switzerland) GmbH. All rights reserved.

10. Applicable law and jurisdiction
Swiss substantive law is applicable. The Vienna Sales Law is explicitly excluded. Jurisdiction lies with the ordinary courts where Gabriel-Glas (Switzerland) GmbH is headquartered.

Gabriel-Glas (Switzerland) GmbH, Unterdorfstrasse 21, CH-6274 Eschenbach LU

19 December 2014  www.gabriel-glas.com